SetPoint Privacy Policy

Last Updated: 5/12/2026

SetPoint ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information.

1. Information We Collect

A. Account and Profile Data

• Name
• Date of birth (used for age verification and account restrictions)
• Profile photos and user content
• Email address
• Phone number

B. Authentication Data

• Verification codes (stored securely and temporarily)

C. Contact Data (Optional)

If you sync contacts:

• Contact names and phone numbers
• Hashed contact data for matching

D. Location Data

Precise location (with permission) for:

• Finding nearby courts
• Match coordination
• Discovery features

E. Device and Usage Data

• Device type, OS, app version
• Crash logs and performance data
• Interaction data

2. How We Use Information

We use your information to:

• Create and maintain your account
• Enable match coordination and communication
• Send notifications and verification messages
• Support contact-based discovery
• Improve performance and features
• Prevent fraud and abuse
• Enforce age-based restrictions and safety features

3. How We Share Information

We may share information with:

• Service Providers
  • Hosting and infrastructure providers
  • Authentication services
  • Notification providers (email/SMS), including messaging platforms (for example, Twilio) that transmit SMS on our behalf
  • Wireless carriers and their intermediaries, who deliver SMS and may process phone numbers and message content only as needed for routing and delivery
  • Analytics and monitoring tools
• Other Users
  • Information necessary for coordination (e.g., name, match details), subject to privacy settings and age-based restrictions
• Legal and Safety
  • When required by law
  • To protect users and prevent harm

We do not sell your personal information.

4. Data Security

We use safeguards including:

• HTTPS/TLS encryption
• Password hashing
• Secure storage of verification codes
• Access controls and monitoring

No system is 100% secure.

5. Data Retention

We retain data only as necessary:

• Account data: while active
• Verification data: short-term only
• Contact data: used only for matching

If you delete your account, we delete your data except where required by law.

6. Your Rights

Depending on your region, you may:

• Access, correct, or delete your data
• Request a copy of your data
• Disable location access
• Revoke contact permissions

For users under 18, these rights may be exercised by a parent or legal guardian where required.

7. International Data Transfers

Your data may be processed in the United States and other countries.

8. Children’s Privacy

SetPoint is intended for users 13 years of age and older.

We do not knowingly allow children under 13 to use the App. If we learn that a child under 13 has provided personal information, we will delete it and terminate the account.

For users between 13 and 17 years old (“Minors”):

• Additional safeguards and restrictions may apply
• Certain features may be limited to promote safety
• We do not knowingly collect more data than necessary

Parents or guardians may contact us at setpointhelp@gmail.com to request deletion of a Minor’s information.

9. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the App constitutes acceptance.

10. Contact

For questions: setpointhelp@gmail.com